Need Our Support?

Our philosophy is that all of our users should get technical support of the highest quality. We have standard help and tutorials, but we will work with each client personally until all issues are resolved. We are committed to provide the best quality support with experienced staff, technical expertise and timely responses.

Live support

Fastest way to help you

You can contact our support team for assistance through our Live Chat with just one click. Live Chat is a web-based solution, and it’s very easy to use. Entering Live Chat will open a private messaging window, with a technician responding in real-time. Live Chat is available Monday-Friday from 9:30 AM till 8:00 PM.

Enter Live Chat

Email support

We promise max. 24h turnaround

If you can’t find a specific answer yourself, or if you would like resolve an issue in private, feel free to send us an email. If you send your email outside of business hours, it will be answered the following day. If you want us to call you back, make sure to leave your number and the best time to call.

Send Email

F.A.Q.Database

Frequently Asked Questions

This website offers plenty answers for all prospective and existing clients of ⓜglobal. If your question hasn’t already been answered in our F.A.Q Database, maybe you will find a solution from our consultants or support team, either through the Live Chat or Email Feedback.

Search Our F.A.Q’s

Documents & Downloads


This index contains all the resources which appear in the guides.
The resources from all the guides are listed below showing which guide and support your enquiries.

  • Mpower_Scent_Diffuser_Manual_2.0Download
  • Mpower_Scent_Fragrance_DescriptionDownload
  • Mpower_Innovation_Wireless_Devices_Manual_3.0Download
  • Mpower_Innovation_Wireless_Devices_ComparisonDownload

Our Details

Our people are experts in a wide range of industries and we bring in specialists from across our firm to ensure our clients receive the best service.

We operate globally from our principal offices in Asia like: Singapore, China, Thailand, and Vietnam.

So wherever the challenge is, we have a team nearby.

What our clients are saying…

“The ⓜglobal team is always willing to go the extra mile for our team and our clients. They frequently assist us with last minute requests and questions, helping us give our clients the best service!”

LA MER – www.lamer.com